The Schupan quality policy:
"We shall establish trust and respect by being accountable and responsible as we consistently provide products and services that exceed our customers’ requirements. We will ensure our future through commitment to continual improvement and honest relationships with our employees, customers, suppliers, environment and communities."
As an ISO 9001:2008 certified company, we have a program in place to continually improve our operation. Across all divisions we are using tools to:
- track production
- record problems
- take corrective actions
- follow up on our effectiveness
Continual improvement comes in all shapes and sizes; it can be in the form of a small process change or it can be in the form of a large piece of equipment. Continual improvement efforts come from every department and every employee.
We welcome our customer's comments and inquiries in our ongoing effort toward being the best in our industry.